SSS · Legal Tech Training & Adoption

Should training be a one-off?

No. A one-off session is rarely enough to make adoption stick. Sustainable adaptation needs training that is layered and repeated: a starter module built into new-hire onboarding, regular r…

Updated · July 20261 min readCategory · Legal Tech Training & Adoption
Short answer

No — you need a module embedded in new-hire onboarding, quarterly refreshers, and micro-trainings with each version update. Habits are built through repetition.

No. A one-off session is rarely enough to make adoption stick. Sustainable adaptation needs training that is layered and repeated: a starter module built into new-hire onboarding, regular refresher sessions — quarterly, for instance — and short micro-trainings with every release or change in functionality. Habits are built through repetition and by being embedded in the workflow; tools explained once and then left alone are abandoned quickly.

Training works better when it is delivered on real matters and real scenarios and supported by the channels around it: short guides, internal super-users, somewhere to put a question. Tracking it alongside the adoption metrics — who is struggling with which module — lets you plan the repetition where it is actually needed. In short, training should be designed as a continuous programme rather than an event.

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This content is for general information only and does not constitute legal advice. Please contact our team for an assessment of your specific circumstances.
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Legal Tech Training & Adoption

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